Terms of Service
These terms explain how you may use our website and services. By accessing the site or booking with us, you agree to these terms. If you do not agree, do not use the site and do not book services. Last updated: 1 January 2026.
Who we are
AI Essentials Hub Ltd provides AI literacy education and related services. Registered office: 86-90 Paul Street, London, EC2A 4NE, United Kingdom. Contact: [email protected], +44 20 4538 8761. References to we, us, or our mean AI Essentials Hub Ltd. References to you or your mean the person or organisation using the site or booking services. These terms apply together with our Privacy Policy and any proposal, order, or service description we agree in writing.
Using our site
You may browse the site for your own information needs and download free resources for internal use. You must keep account or download links secure and notify us if you suspect misuse. We may update, suspend, or withdraw parts of the site to maintain performance or security. Content is provided for general information and education. It is not legal, financial, or professional advice.
Acceptable use
You agree not to misuse the site or our services. Prohibited uses include attempting to gain unauthorised access, introducing malware, scraping at a rate that degrades service, infringing intellectual property, posting unlawful or harmful content, and sharing private or confidential data without permission. When using prompts or templates, you remain responsible for verifying outputs, citing sources, and applying your organisation’s policies.
Intellectual property
We own all rights in the site, branding, and original materials we provide unless a separate licence states otherwise. You may use free resources internally and share with attribution. Paid materials and workshop content are licensed for your internal use only unless we agree in writing. You must not remove notices, resell materials, or use our marks without permission.
Services and bookings
Service details, fees, and timelines are set out in a proposal or order. A booking is confirmed when you accept our proposal or we confirm in writing. You agree to provide timely information and access needed to deliver the work. Unless stated otherwise, invoices are due within 14 days of issue. Prices are exclusive of applicable taxes which will be added where required.
Confidentiality and data protection
Each party may share information that is confidential. Both parties will keep such information secret, use it only to deliver or receive services, and protect it with reasonable safeguards. If you provide personal data, we process it as described in our Privacy Policy. Do not submit sensitive or confidential data unless it is necessary and approved. You remain responsible for your own compliance obligations including records, consents, and retention rules.
Cancellations and rescheduling
You may reschedule a confirmed workshop with at least 7 days notice. If you cancel with less than 7 days notice, we may charge up to 50 percent of the fee to cover preparation time. If we need to reschedule due to illness or events outside our control, we will offer new dates as soon as possible. Neither party is liable for delays caused by events outside reasonable control.
Warranties and disclaimers
We deliver services with reasonable care and skill. Except as stated in these terms, the site and resources are provided on an as is and as available basis. We do not guarantee uninterrupted access or that content is error free. Guidance is educational. You should verify outputs and obtain professional advice where decisions carry risk.
Third party services and links
Our site may reference third party tools or resources for illustration. We are not responsible for external sites and do not control their content or policies. If we use service providers to help deliver our site or communications, they act under contract and process data on our instructions as described in our Privacy Policy.
Changes to these terms
We may update these terms to reflect legal, technical, or business changes. If a change is material, we will highlight it on this page. The updated terms apply when posted. If you continue to use the site after changes, you agree to the updated terms.
Governing law and jurisdiction
These terms and any dispute or claim related to them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that you may also have rights to bring a claim in your local courts under consumer laws where applicable.
